Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
Customer Satisfaction Survey
Customer details
Name: Sophie Bird
Occupation: 1.
Reason for travel today: 2.
Journey information
Name of station returning to:Â 3.
Type of ticket purchased: Standard 4. ticket
Cost of ticket: 5. £
When ticket was purchased: Yesterday
Where ticket was bought:Â 6.
Satisfaction with journey
Most satisfied with: the wifi
Least satisfied with: the 7. this morning.
Satisfaction with station facilities
Most satisfied with:Â how much 8. was provided
Least satisfied with: lack of seats, particularly on the 9.
Neither satisfied nor dissatisfied with: the 10. available
Label the map below:
Write the correct letter, A-H, next to Questions 11-16
11. café
12. toilets
13. formal gardens
14. outdoor gym
15. skateboard ramp
16. wild flowers
Choose TWO letters, A-E.
What does the speakers say about the adventure playground?
What does the speaker say about the glass houses?
Choose the correct letter, A, B or C.
Presentation about refrigeration
21. What did Annie discover from reading about icehouses?
22. What point does Annie make about refrigeration in ancient Rome?
23. In connection with modern refrigerator, both Annie and Jack are worried about
24. What do Jack and Annie agree regarding domestic fridges.
Who is going to do research into each topic?
Write the correct letter, A, B or C, next to Questions 25-30.
People
AÂ Â Â Â Annie
BÂ Â Â Â Jack
CÂ Â Â Â both Annie and Jack
Topics
25. the goods that are refrigerated
26. the effects on health
27. the impact on food producers
28. the impact on cities
29. refrigerated transport
30. domestic fridges
Complete the notes below.
Write ONE WORD ONLY for each answer.
How the Industrial Revolution affected life in Britain
19th century
– For the first time, people’s possessions were used to measure Britain’s 31.  .
– Developments in production of goods and in 32. Â Â greatly changed lives.
MAIN AREAS OF CHANGE
Manufacturing
– The Industrial Revolution would not have happened without the new types of 33. Â Â that were used then.
– The leading industry was 34. Â Â (its products became widely available).
– New 35. Â Â made factories necessary and so more people moved into towns.
Transport
– The railways took the place of canals.
– Because of the new transport:
– greater access to 36. Â Â Made people more aware of what they could buy in shops.
– when shopping, people were not limited to buying 37. Â Â goods.
Retailing
– The first department stores were opened.
– The displays of goods were more visible:
– inside stores because of better 38. Â
– outside stores, because 39. Â Â were bigger.
– 40. Â Â that was persuasive became much more common.
Time is Up!
Time’s up
1Â Â journalist
2Â Â shopping
3Â Â Staunfirth
4Â Â return
5Â Â 23.70
6Â Â online
7Â Â delay
8Â Â information
9Â Â platform(s)
10Â Â parking
11Â Â D
12Â Â C
13Â Â G
14Â Â H
15Â Â A
16Â Â E
17&18Â Â A, D
19&20Â Â A, C
21Â Â B
22Â Â A
23Â Â B
24Â Â A
25Â Â A
26Â Â A
27 Â Â B
28Â Â B
29Â Â A
30Â Â C
31Â Â wealth
32Â Â technology
33Â Â power
34Â Â textile(s)
35Â Â machines
36Â Â newspapers
37Â Â local
38Â Â lighting
39Â Â windows
40Â Â Advertising
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Hi, Thanks for the treasure collection of tests.
Feedback: Answers to some questions after submission mismatch with the list of answers provided. Please do the needful.